Abhinav's decade in technology began in the engine rooms — voice networks and Cisco infrastructure at HCL and Aricent, where global enterprises called when their systems went down and the SLA clock was ticking. You learn a certain calm there.
At Sprinklr, he moved from keeping systems alive to building them — implementing cloud contact center platforms for HDFC Bank, and architecting social intelligence programs for brands like Oracle, Burger King, Upwork, and Bank of Montreal. Twenty thousand brand advocates, multi-language global rollouts, platforms serving millions of interactions.
Then came the proving ground: a Fortune 500 global financial technology company, where he directed 25+ enterprise transformation programs at a 98% on-time delivery rate — and did the thing most program leaders never do: he built. An AI document intelligence platform on Microsoft Azure, conceived at a whiteboard and shipped to production, earning visibility at the most senior levels of the organisation.
Anvayam is the synthesis of that decade: infrastructure-grade reliability, implementation-grade empathy for the user, and the conviction that the hardest problems in AI are translation problems.
The model is the easy part. Earning the expert's trust is the product.